OK I admit I'm venting my frustration and dissappointment with In Line but their customer service is horrible. I ordered my dubby back in January and the guy said he was waiting for stops and there would be a two week delay, hey no problem. I call In Line about the dubby in February and they say their waiting for extrusions and it will be...... you guessed it two weeks. During these delays, In Line made no effort to contact me and explain the problems or apologize for the lengthy wait. So, now it's March and I'm fed up with In Line so I call to cancel my order some guy answers the phone does'nt say his name and I tell him to cancel my order, he looks up my order and says he shows it will ship tomorrow..... yeah right. I told him to cancel the order anyway and he grumbled something under his breath and said he would take care of it. No sorry, no I hope we can do business in the future, no nothin just click. Well my smart miter arrived yesterday in less than a week and Jointech was very happy to relieve of my money.
Rob