RESOLVED: I was trying to avoid posting this - General jointer damaged by ???

[Jim O'Dell]

Cool news! And we need an emoticom for a standing ovation for General, in general, and Mr. Frampton in specific!!!!! Nice touch, and some very nice gifts. Now, how did he know your size????? Jim.

[Mark Rios]

Where's the Redmond jacket & hat?????

Waaaaaaay funny Rob, good one.


Add my BIG thumbs up to Mr. Frampton and General as well. He CERTAINLY has gone the extra mile to make up for a problem that wasn't his in the first place.

[Jim Becker]

Mr. Frampton did put a surprise in the cabinet. See the pics. Some nice General merchandise. He's been very helpful and conscientious.

Woah! Generally great stuff! Mighty kewel jacket, too!

[Mike Cutler]

The squeaky wheel gets the grease.

The squeaky wheel also gets replaced.

Gary.
It's good to see that everything worked out in the end, but what a journey it was for you.
Nice job to GI, and Mr. Frampton for stepping up to the plate and doing what they could to rectify the situation.

[Jim Dunn]

This weekend is my son's birthday

Happy Birthday to your Son.

[Gary Herrmann]

Happy Birthday to your Son.

Thanks Jim.

[Gary Herrmann]

Scheduled a pickup for today with Roadway shipping. Waited all day. Nobody showed up or called. I left a msg for them. Roadway doesn't appear to have hours on Saturdays.

If I'm lucky, maybe I'll never have to deal with a shipping company again after this is over.

[John Schreiber]

I'm so glad you've got what you wanted, even after such an ordeal.

Good for General to include the extras. !!!! Hope they fit.

Go General!

[Richard Keller]

How you could post a favorable comment after all this is beyond me. Even with a new jointer that worked as advertised, I would never be satisfied after what has transpired.

Hmmm. General didn't sell it, didn't ship it, and sounds like they didn't break it. But they jump in and fix it. Also the General 480 is the best machine on the market. I don't know how you couldn't be happy.

Richard

[Rob Bodenschatz]

Gary, ask Redmond or General or whoever to schedule the pickup. Leave it by the curb and be done with it.

Sorry, but you've put up with enough already. Hope you're not missing any work over this.

[Gary Herrmann]

Was replacing the stock head with my shelix. Wanted to take the knives off the original so I wouldn't cut myself in taking off the retaining blocks. 'Course I slipped and cut myself pretty good.

Doc across the street says I probably don't need stitches. Butterfly seems to be holding.

Another lesson. Wear gloves when doing this or change grips so you aren't knuckle down when removing tight gib screws. Doh.

[Don Bullock]

Up until now I though you'd given everything but your blood on this one. Now you've given some of that. Take care Gary. I hope everything works out for you.

[Randy Klein]

Gary, look through those extra goodies Mr. Frampton sent you. Maybe there's some General band-aids...

[Gary Herrmann]

Well, no General bandaids.

The good news is the original jointer will be picked up tomorrow.

The new one is in the basement, assembled and has the new shelix head in it. Once my digits work a little better, I'll get down there, install the knives and fine tune the jointer.

I'll try to post a pic tonight. Man, those tables are shiny.

[John Schreiber]

I'm looking forward to seeing those machines in all their glory, but what I really want to see is a really flat, really square piece of wood.