Home Depot Rant

[David G Baker]

I once had a doctors appointment & was there on time & checked in with the front desk person & waited & waited & waited & checked at the front desk when I finally had my appointment & went to pay I asked what would happen if I didn't show or was late for my appointment I was told being late was considered a not show & a not show was charged $25. So I deducted $25 from my check for having to wait 45 minutes past my time for my appointment. They said you can't do that. I said I just did & my time is just as valuable to me as your time is to you when I am given a appointed time to be here & am here at that time I expect to be seen at that time not when you get around to it, otherwise let me know in advance & reschedule my appointment. Every time you just leave me setting in the waiting room more than 15 minutes past my appointment time I'll deduct $25. It never happened again I was always seen at my appointed time.

Remember you time is just as valuable as theirs

Bart,
You are a man after my own heart. I have never done what you did but the thought has been on my mind off and on for years as I sit for over an hour waiting to see a doctor. If it happens too often I switch doctors, but I like your idea better.

[Jim King]

Glen:

I must agree I was shocked at what things cost up in the States the last couple of times I was back up there. What struck me most of all was my son building houses that cost $400,000 to $800,000 and when my wife and I got married her father went thru the roof when we were talking of buying 20 acres with a house about the size of those my son is building and with out buildings. Times have changed.

[Mark Pruitt]

Take the $10.00 and don't get your lessons from a BORG.
I mean man, it's just a store.

They offer free clinics...you got what you paid for

So - let me get this straight.

HD hired someone to do a class that you signed up for. The class is FREE to you. The instructor cancelled "at the last minute". Rather than run a class with someone who is unqualified to teach a class, HD cancels the class and offers folks a $10 gift card as a way of saying they're sorry for the inconvenience. OK - the store manager was really busy and you couldn't complain directly to him that day. Other than "I'm sorry", what would you expect him to do beyond what they did? I understand the followup email was a bit slow in coming and that's certainly something that could have been better.

I guess I don't understand why this is anything to "rant" about. In general, what's the difference between this and showing up at your doctor's office to discover that the doctor's out sick and the receptionist missed your name on the "call them so they don't come" list? The doctor's office certainly wouldn't give you a $10 gift card as a way of saying they appreciate your business and hope you come back.

You guys need to live in South America a few months. You would never complain about anything again. I would love to have the worst HD or what ever other horrible big box here. You are spoiled up there.

Ditto all of this. Take the $10, spend it, and be thankful for not being subjected to a class led by a moron who has no more scruples than to do what he did.

[Tim Morton]

You guys need to live in South America a few months. You would never complain about anything again. I would love to have the worst HD or what ever other horrible big box here. You are spoiled up there.

Thank you....that is a VERY accurate statement. And one that i just WISH people here in america would learn. Myself having lived in countries where when you want to buy a six pack of soda you bring 6 plastic bags with you to the store for them to fill and then you tie them off and carry them home. And when you get home its likely that you will be sharing a one room house with 6 people and have no electricity....

Thats a hard life...not getting to a HD and finding out your free seminar was cancelled and then pledging never to shop in the store again...and THEN coming here to tell everyone about it in order to gain some kind of "street cred".

I vote that store rants should be banned here unless its a flagrant fraud occuring

PS..I am not attacking the OP personally...just getting tired of listening to people complain about trivial matters.

[Jim King]

Tim: I been in these places to long, I have come to accept the plastic bag of coke. The last few days we loaded out 76 ton of turning blanks and hobby wood like this as there are no operating fork lifts in the port. Do you think Home Depot employees will do this for a plastic bag of Coca Cola ? But I bet you miss the life style and crazyness.

[John Shuk]

Thank you....that is a VERY accurate statement. And one that i just WISH people here in america would learn. Myself having lived in countries where when you want to buy a six pack of soda you bring 6 plastic bags with you to the store for them to fill and then you tie them off and carry them home. And when you get home its likely that you will be sharing a one room house with 6 people and have no electricity....

Thats a hard life...not getting to a HD and finding out your free seminar was cancelled and then pledging never to shop in the store again...and THEN coming here to tell everyone about it in order to gain some kind of "street cred".

I vote that store rants should be banned here unless its a flagrant fraud occuring

PS..I am not attacking the OP personally...just getting tired of listening to people complain about trivial matters.

Agreed. I like to complain as much as the next guy but when you think about our problems....they ain't that bad.

[Tim Morton]

Tim: I been in these places to long, I have come to accept the plastic bag of coke. The last few days we loaded out 76 ton of turning blanks and hobby wood like this as there are no operating fork lifts in the port. Do you think Home Depot employees will do this for a plastic bag of Coca Cola ? But I bet you miss the life style and crazyness.

Some of the best times of my life...and by far the best people. I love this country, but a large portion of the people in it have alot to learn

[Bill Lewis]

...getting to a HD and finding out your free seminar was cancelled and then pledging never to shop in the store again...and THEN coming here to tell everyone about it in order to gain some kind of "street cred".

I vote that store rants should be banned here unless its a flagrant fraud occuring

PS..I am not attacking the OP personally...just getting tired of listening to people complain about trivial matters.

We give way too much "press" to complaints and rants sometimes. These posts tend to perpetuate themselves by all of the follow on comments.

Ranting here really won't change how any company operates, If you're really upset, write to them directly.

What I found more interesting is that I posted a different kind of rant several weeks ago It was one with a positive note of local compainies really comming through for a customer. Guess how many follow up posts there were to that one? You Guessed it ZERO! Click Here to see to read something on with up note for a change, if you can stand it.