Originally Posted by
Scott Kilroy
I was in the borg today and watched a customer who spoke very little (if any English) get screamed at by an employee. The employee didn't seem to be angry just couldn't seem to finish a sentence without two or three F words thrown in combined with the typical "we don't speak the same language so I'm going to yell at you" behavior.
I understand when I go into one of these stores that I'm not going to get good service but this seemed over the top. Anyone else have a similar story? I'm curious how typical this type of behavior is.
In this case, I would have found a manager and informed him or her about the extremely unprofessional and unacceptable behaviour exhibited by the employee and insist that the customer be apologized to. Sometimes you have to stand up for your fellow person.
3 cents... adjusted for fuel surcharges
Dan
A flute without holes, is not a flute. A donut without a hole, is a Danish.