Officially, unless you arrange otherwise, the driver lift-gates the crates to the ground and then, its yours from there. I had FedEx delivery (not arranged by me, just lucky) and called the local office to ask about getting the delivery into the garage. I was told they do offer that service but the guy who was delivering mine would just help me.
I would have never believed a tractor trailer could've backed into my suburbia-ville driveway. He not only did that but maneuvered the liftgate INTO the garage and dropped the crates right where I wanted them. I hope you are as lucky. As soon as you have your shipping number, I would call the local office just to be sure how they will handle your delivery.
"A hen is only an egg's way of making another egg".
– Samuel Butler