Guest
I purchased a small air cleaner that was damaged in shipping (filter was pierced). A small detail that lots of other places would have been too much of a hassle to deal with.
Utter Guys didn't have any filters in stock.
So they ordered one, and sent it to me.
I know it doesn't seem remarkable, but I assure you that in this day and age, companies that do what they say they will are rare. I was impressed.
Contributor
Same as everyone else, transaction was just fine.
Member
I did the same thing -- 25% cashback two months ago for a bandsaw and tablesaw. I'd buy from them again.Originally Posted by Anthony Whitesell
Contributor
I live by their storefront and have been there several times. They have a nice store and their service is responsive and prices competitive. The unfortunate thing is I have to pay sales tax when dealing with them.
They also have a website independent of ebay and I have found them negotiable on prices as well.
Member
I bought a Rikon Bandsaw from them with the cash back deal and had a good experience. The were also very fast in shipping it.
Member
I bought my Fein RT1800 router from Utterguys. No problems here.
Jack Briggs
Briggs Guitars
Member
FYI
You have to pay sales tax when dealing with everyone. Check out http://dor.myflorida.com/dor/consumer/
It clearly states if you buy something from out of state you are required by law to report it and pay the appropiate sales tax. From there it is a matter of your integrity whether you do or not. Incidently most other states have the same requirement.
Ed
Ed
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