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I act as both a wholesaler and a retailer, so my business faces this. It's a common scenario actually.

The answer is to not go after your wholesaler's clients. Go after new business. However, if...

Well darn it anyhow. Put me in the drawing for the bandsaw.

Thanks Rich. It appears to be working flawlessly, although I could be wrong. I'm admittedly an amateur at this.

I'd like to thank everyone here for all their help. This was all very helpful. In the end I figured it out. But I should still warn people away from Morntech. They're nice folks, and they offered to...

I looked at other companies. I would have liked to purchase a Universal or other American made laser, but they were easily four times as expensive. I also looked at companies like Coletech, but I was...

Thanks everyone. I'll post the result here when we finally get it figured out. I've asked Morntech to fly somebody out here and they're waiting for parts. This machine is only a 5 months old, and...

Thanks Greg, yeah, from looking at some other threads here it looks like it might be the X axis stepping motor. But I wanted some input. I did look at the belts and all the connections. Everything...

I have a Morntech 100 W laser with a 24x36 bed. It's very new. I just purchased it in late May. Recently, in the last couple of weeks, I've had troubles cutting. If I try and do a circle, for...

I had arcing all over my 100w Morntech. I know it's a different brand, but the same sort of cheap Chinese knock off. I had arcing in a couple of spots. I eventually rubber lined the box the tube sits...

We get this kind of thing once in a while, but I'm willing to send them packing, even if it means bad PR. Here's my thinking.

1) Every time I've gotten really off at a bad client, it seems that...

Thank you all. Richard that was very helpful.

I suspect that Richard is right, and these things really are borosilicate. In any event, after reading everything here and trying a few more...

Hi

We just had someone come in and ask us to engrave on glass pipes. They want us to do them regularly, all the same logo on every one, and it looks like a couple hundred a month. Seems a pretty...

I had the same issue when I first got my Morntech laser. David at Morntech in California used remote desktop and fixed it for me in a matter of minutes. I wish I could remember the steps, but it was...

This was very helpful. Thanks. I had exactly the same issue and went and bought those little connectors today.

Indeed the confusion between Illustrator and PS is great. As many have pointed out here, clients shouldn't be sending you PS files for vector cutting. But Adobe is blurring the lines here, which is...

Yes!! Thanks. That's exactly what I was looking for.

Scott Moore
24x36 100W Morntech laser
Corel Draw X5, PS CS5, Illustrator CS5