What it sounds like to me is that your two tables aren't planar to each other, and if I guess at your description of inside/outside edge it sounds like the infeed table is sloped so that the side with the fence is higher than the operator side. I'm guessing there are adjustment screws/jib screws somewhere under the infeed to adjust this, knowing SCM equipment they normally have adjustments on almost everything, sometimes it can be difficult to find though so you may have to pull off some guarding/sheetmetal in order to get to it.

PS. If you can get an SCM tech to you for only 300 bucks you must be fairly close to Atlanta as you're paying for travel time