Epilog Rotary Attachment - Technical Help needed with debug

[Jeanette Brewer]

Unless you purchased the rotary attachment from a Zing or Fusion owner, the rotary attachment will work on your Mini. Presuming it's not a Zing or Fusion attachment, contact tech support tomorrow and they'll get you fixed up.

303-215-9171
tech at epiloglaser dot com

[Karl Ladin]

The motor is a stepper motor. (not a servo)
I am almost positive that this rotary attachment is the Helix/Mini type. and yes... I contacted Epilog tech support. They seem intent that I need to buy a replacement stepper motor. I do have experience with debug/repair of electronic devices. I was hoping that someone would have a schematic of that circuit or some experience debugging this unit.

[Bill George]

The motor is a stepper motor. (not a servo)
I am almost positive that this rotary attachment is the Helix/Mini type. and yes... I contacted Epilog tech support. They seem intent that I need to buy a replacement stepper motor. I do have experience with debug/repair of electronic devices. I was hoping that someone would have a schematic of that circuit or some experience debugging this unit.

Yes I understand you have a stepper motor, but I thought Epilogs were all servos, in fact the Epilog website says the Mini's had high speed servos, Here> https://www.epiloglaser.com/products...rvo-motors.htm

As you well know if the controller is set up for a servo, stepper motors will not work.

[Karl Ladin]

Servo motors drive the X and Y axises. I believe the Mini/Helix rotary attachment uses a stepper motor(either a Vexta PH-265M-33-C9 or a Lin 5609S-11-01R0).
Can someone verify that?

[Kim Vellore]

Karl,
Here are the stepper connections on the connector I got from Dave long time back.
The wire colors are standard for stepper motor, this is a six wire motor
http://www.linengineering.com/resour...nnections.aspx

Kim

[Karl Ladin]

I'd like to thank everyone for helping out. It turns out that the rotary stepper motor is driven by a pair of Allegro A3953 (Full-Bridge PWM Motor Driver), NOT the LMD1845(Full Bridge Motor Driver). I traced it out. (The two LMD1845 chips drive the X and Y axis servos.) The A3953 is discontinued and is replaced with the A4973. The A4973 is a direct replacement. Carefully, I repaired my control board with the new chips and I now have a working rotary.
Bottom line... I sure wish Epilog Technical Support was more technical. I could've probably debugged the problem in a tenth of the time if they could've given me a schematic or even some useful help. I knew very early that the stepper motor was good but support seemed to think a new one was the only solution. I know that Epilog support is in business to get customers up quickly, but buying replacement parts that aren't needed is not good support. If a simple meter test could've determined that the control board had a problem, I would've probably spent the big bucks and bought a new board. Since I was pretty much on my own I took the chance and repaired it for not much money but plenty of time. Is Epilog's technical support consistent with the other major companies? I'm in the early stages of looking for a new larger bed, more power laser. Right now I'm not too happy with Epilog's Technical support.

[Brent Jacques]

Karl, I found this old post and was hoping to get in touch with you and pick your brain if this reaches you. I am also having issues with my rotary for my Legend 32EX. I have had the same laser and Rotary for Years and as of yesterday it stopped working. I used it a few weeks ago with no issues and yesterday I plugged it in, powered up my machine and now it only growls and twitches when it should be rotating. I have had the same experience with Epilog support you did....very lacking. They are convinced its the connector or stepper motor. I have a spare motor and it does the same thing so I have my doubts. My machine is from 2008 so its barely supported and they cant even provide me schematics and the boards aren't available. They must have just thrown them all away. I am very capable of working through this as you did with good info. To me it sounds like I may be pulling the main board and doing my own repair. I appreciate you posting all the good info on the chips. Did you buy the A4973 chips from DIGIKEY??? they seem to have a few different options which are all very inexpensive. I just want to be sure I get the right thing and understand if all you had to do was de- solder and replace? Also is there just 1 chip or 2 chips that control the rotary? Thank you in advance to anyone with info that can help me!!!