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Thread: Lee Valley Frustration- Beyond Supply Chain Issues

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  1. #1
    So here’s the story with shooting planes….from our VP of manufacturing (I’ve edited out confidential information):

    - We are behind on shooting plane production. We currently have 3x RH shooting planes past due and 1x LH shooting planes past due.
    - We have shut down two of the three large mills traditionally used to make these planes this year due to parts availability and obsolescence.
    - Shooting planes have been industrialized on the new FMS system and can now run on demand.
    - There is a campaign now to catch up on shooting planes. There have been 2x RH shooting planes shipped in the last two months and we have x on hand prepping for export orders.
    - Many of the RH shooting planes shipped in the last two months went to export customers who have orders older than the oldest LH shooting plane order on the books for LV. For example, the oldest LV LH shooting plane order in the Veritas system was due in March 2022; two of the RH shooting plane orders shipped during this run went to export orders that were due in March 2021.
    - We have dedicated resources to produce shooting planes until we have fully caught up with open orders (3x RH and x LH).
    - There are 1.5X LH bodies sitting behind grinding right now. We’ll take a break from the RH campaign and switch over at surface grinding to LH to fill backorders.

    I would also note that, despite their similarity – tool sets and routing mean RH and LH planes are completely different products, though they do compete for the same grinding resources. The miniatures are again, completely different products – and have no impact on their full-size equivalents. In fact – we sequence our new product releases to avoid hitting bottlenecks with existing products. We have dozens of new products waiting to be released.
    Where we have clearly failed is managing expectation. We have to be better at telegraphing delivery dates – but even that is inexact in such a complex environment, and when something like a machine failure occurs, is can be almost impossible to anticipate the downstream impact – and it can be pervasive.

  2. #2
    Join Date
    May 2018
    Location
    Lancaster, Ohio
    Posts
    1,381
    Rob
    Thank you for the explanation, manufacturing is definitely more complex than I first thought

    Ron

  3. #3
    Join Date
    Mar 2020
    Location
    Vancouver, Canada
    Posts
    93
    Quote Originally Posted by Rob Lee View Post
    We have dozens of new products waiting to be released.
    Oh don't torment us!

  4. #4
    Mr. Lee,
    Thank you for taking the time to give us all this insight.
    Fred Skelly
    "All that is necessary for the triumph of evil is that good men do nothing."

    “If you want to know what a man's like, take a good look at how he treats his inferiors, not his equals.”

  5. #5
    Join Date
    Feb 2021
    Location
    Portland, OR
    Posts
    462
    Oof, that's frustrating. I feel super lucky, I ordered the RH shooter two weeks ago and it shipped the very next day. I hope yours comes in soon. Sounds like Rob is on it.

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