Member
I bought a chuck from tham, and had not gotten to use it much, when somethingg went terribly wrong. I could not find any of my informtaion on it, as I've been in the moving situation. I called and they worked with me extremely well. I now have a new chuck. No problems. Easiest over the web situation I've ever dealt with.
Be a mentor, it's so much more fun throwing someone else into the vortex, than swirling it alone!
[OP]
Member
Thanks for the feed back everyone. I sent an email through their website over the weekend, hoping for a reply today, but no such luck. I will see if my dad receives his order this week. If not, I guess I'll give them a call directly and see what can be worked out.
I'm some what surprised that with the economy the way it is that they don't value customer service more that they apparently do! It is good to know that they have taken care of some of their customers.
Member
Ed:
I have had much better luck with them on the phone than email.
All the best.
Don
Contributor
Ordered this morning and got conformation it shipped this afternoon.
Bernie
Never put off until tomorrow what you can do the day after tomorrow.
To succeed in life, you need three things: a wishbone, a backbone and a funnybone.
Posting Permissions
Reply With Quote