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  1. #1
    Join Date
    Oct 2011
    Location
    Blairstown, NJ
    Posts
    270

    Grizzly new tool exchange

    I see there is a recent post about Grizzly deliveries.
    I just bought a Grizz W1668 oscillating Drill Press.
    Box was OK when arrived, but the styrofoam was all crushed.
    Some paint chipped, but not bad.
    When I unpacked it, plugged it in (not even a chuck on it, zero load),
    the motor was bad, first sounded like a small engine running out of gas, then didn't run at all.
    The Grizz PA store is just over a 100 miles from here, and I'm in kind of a hurry (takes 10 days to exchange by UPS)
    So I drove there yesterday. First time I've ever been there.
    The showroom kind of reminds me of a Cabellas store, huge, out in the middle of nowhere.
    Folks there were nice. Exchange took about 30 minutes. Put a new one in my car,
    AFTER I HAD THE GUYS IN THE WAREHOUSE OPEN THE NEW BOX AND RUN THE MOTOR WHILE I WAS STANDING THERE.
    Bottom line: Grizz is a good price point, but motors are only spot checked at the factory.
    The woman running the sales office said that for any orders you can request the box be opened in the warehouse, and motor run before shipping.
    I have four grizz tools, and might buy one of their 19" bandsaws this year.
    And if any Grizz people are reading this, you might make your small crates a little heavier, add some wood (even if it costs $10 more),
    Bought a PM 2000 a few years ago, that crate had laminated 2X4s.
    Hope this doesn't sound like a rant, just trying to be constructive.
    Last edited by Tom Fischer; 01-18-2013 at 5:38 AM.

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