Last week I had a stepper motor stop working. Trotec support was outstanding. They sent the replacement overnight and I was only down one day.

Taking the motor out was a breeze, getting all three screws back in was an adventure.

My salesman came out today to follow up and make sure that I had proper tension on the belt.

In three and 1/2 years this is only my third day of being down.

Just sharing my experience.

Robert