I lost a laser tube on my Epilog Legend 24 with approximately 500 hours on the machine. It happened just outside of the 12 month warranty.
After several years I still am using the original Corel Draw driver that shipped with the Xenetech XLT1325 laser engraver we purchased at CNU. The driver is more than just frustrating, it is embarrassing that a $35,000 machine shipped with such a unprofessional piece of software and the company hasn't been able to provide me with a revised driver that works properly. There are work-arounds for the problems but I shouldn't have to waste my time every day when we paid for a professional machine.
There have been problems shared here concerning every manufacturer and most models of laser engravers. It is probably inaccurate to label all Chinese machines as sub-standard machines because of their origin nor to assume that all American made laser engravers are the best or most reliable.
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