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Thread: Great Customer Service

  1. #1

    Great Customer Service

    I bought a set of Colt Brad Point bits from Woodcraft last year. This week, I tried to use the 7/16 bit for the first time and noticed that it would not bore past 1/4 inch. Upon further inspection, the bit tip was ground totally different than the other bits in the set and it became obvious why the bit wasn't cutting. I called Woodcraft today and they are sending out a replacement right away. This is a low price item, but it's still good to know that WC stands behind what they sell with no hassles.

  2. #2
    Join Date
    Feb 2011
    Location
    New Brunswick, Canada
    Posts
    326
    Nothing but high praise for these folks from me. Great service for my drill press purchase. Others need to follow their example.

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