Well, you were right Michael. After posting my initial plea for help. I pushed up the air assist foot so I could keep adjusting the height while cutting. I ended up about 1/2" higher than I was previously. I now get a clean cut and good rastering. I must have been mistaken in what the original focal lens was.

Total Operator error!

Thanks for your response though, you were a TON more helpful than Trotec tech support (that's why I love this forum)