Hi,
Tried to contact tech support but it is Saturday so nobody there.
We've just received the new machine and been trying to engrave/cut some jobs but after about 5-10 minutes the carriage stops and control panel doesn't respond.
The reboot takes 5 times longer and once booted, it doesn't react to key presses.
I tried to downgrade the firmware from 1.7 to 1.6, but it failed and now the machine just says failed to init.
Any thoughts?