I contacted them 3 times about the crappy video and all they did was tell me they were aware of the problem and working on it. They didn't even say sorry for the inconvenience. I'm not impressed

Quote Originally Posted by Dan Hintz View Post
The free Prime 2-day shipping has been on the nose for me every time... are you located in a small or out of the way delivery area?
Quote Originally Posted by Scott Brandstetter View Post
I too love the Prime but do have the occasional issue. Every time an item arrives past the prime 2 day delivery, I email them and they extend my membership by another month without charge. I encourage each of you to do the same.