I have the 12-16. I had to have both the tail stock and tool rest replace. I will say that the customer service was excellent. Now, I have a request in because the tension on the drive belt is too loose. I also bought the stand and bed extension (not used yet). While the customer service is good, I would prefer that the lathe just work properly and not have to contact CS. I'm thinking about getting a Powermatic P14. I was looking at the 3520, but it's too rich for me.
Project Salvager
The key to the gateway of wisdom is to know that you don't know.______Stan Smith