Over the last few months I have purchased, and had shipped 3 items that were somewhat 'heavy', and multiple pieces. All 3 were simply 'thrown' into a cardboard box and shipped. Meaning they banged around, destroyed the box, and arrived with damage. None of the small pieces were missing, but I was quite surprised at what was deemed 'acceptable' packaging for shipping.
I read some other posts commenting on 150# items shipped in cardboard box... not adequate. And sometimes 'precision' equipment!
It seems much worse than in the past - but maybe it is 'me'. Has it always been this way?
(it is quite a hassle to return, especially if on a deadline, even though the suppliers 'made it right' in the end I much much prefer getting it right to begin with).