After the jointer's scenic trip to KC, I finally arranged for delivery on 6/28. After calling 4 or 5 times today, I was able to confirm that it would indeed arrive today. The driver would deliver it, we'd move it off the crate, put the old one on the crate and away it would go.
Then an emptry truck arrived from Roadway for pickup.
After another call - during which they talked about rescheduling again, the CS rep talked to the driver (who was very helpful) and we determined the delivery truck was coming and that driver would take care of pickup too.
Then the truck arrived. The crate was in pretty bad shape as you can see. I happened to notice the locking screw for the outfeed table hanging in the plastic. Please note, I did not disassemble the crate at all. This is exactly how I found it. All I did was move the plastic so I could inspect the unit.
I decided to screw it back in. It wouldn't. Something got sheared off, or whatever it screws into was damaged or not present. Definitely not taking delivery of this one, I thought.
I called Mr. Frampton at General and let him know. He apologized and cautioned me not to take delivery, but to leave the original jointer there.
He told me he would try to work something out, but returning the jointer was also an option.
Now maybe I'm being stubborn, but I've had a mobile base and a shelix head for this model jointer for a month and I'm not sure if I can return the head. The mobile base has been scratched up from the original jointer so, I will definitely lose money there.
I like General tools. I bought a General jointer. I still want one. Am I just being an idiot?
I hope something can be worked out. I've been very patient. To be honest, I would have thought I'd be enraged right now. Not sure. Maybe I'm in shock or denial about this ongoing farce I find myself involved in...
To be continued...
Again...