my order for the 3000 was canceled by HD
The thread was moved to deals and discounts which is a contributor-only forum
My order for the 3000 was cancelled by HD troday also.
"Some Mistakes provide Too many Learning Opportunities to Make only Once".
Home Depot has decided that you were all spending money frivolously, and -- in consultation with your respective wives -- decided to help you save
[This IS pretty ridiculous, and is NOT helping them earn customer loyalty. Over on the ... um ... other WW website ... a fair number of people report the same thing. I tried, unsuccessfully, to place an order for the WS3000, this morning.
I really hope they honor the price for those who've been trying -- in good faith -- to buy the darned thing from them]
Mine was nixed as well.
So I called Home Depot; according to the rep Home Depot is not reordering the Worksharp at all. That's the reason why my backorder was cancelled at least.
I tried to tell everyone this was a mistake and why, but...
I am not the source of "inside information" from WorkSharp, but all you have to do is pick up the phone. From what I heard, HD did this on their own without ever talking to WorkSharp. As is quite obvious, this would not be a good move for any company to maintain a quality brand image or trust in existing customers. So, while I am sure this is really disappointing to anyone who placed an order, I would argue HomeDepot is 100% to blame. HomeDepot displayed an absurd (though typical) level of incompetence with this fiasco. Given this, are we sure we ever want HomeDepot to get into quality woodworking tools?
This is the second "too good to be true" online-sale-turned-big-oops I have seen posted here (and other places) in a few months. The 20" PowerMatic planer for $300 and now this. I'm looking forward to the next one. Kapex for $499.99? Lie Nieslen low angle jack for $49.95? SawStop 5hp cabinet saw for $675.00? Laguna 16" SUV for $500?... the possibilities are endless.
You know, personally, I didn't try to purchase one of these things but I don't blame a single person who did. And I'm pretty sure that the vast majority of the people who did threw in the disclaimer signifying that they understood it may not be a real thing.
There were some that actually did get one, and some did not but I'm pretty sure there is not a single person on this forum that is surprised at the outcome.
So what exactly is it that you "tried to tell everyone" that we didn't already know?
Sorry, but I don't like feeling as though I'm being scolded on a semi-public recreational Internet forum.
Last edited by Russell Smallwood; 12-28-2010 at 6:38 PM.
So WorkSharp is in the "Good Business" camp again? Just trying to keep track!
Mine just was canceled as well. Oh well back to the stones
Oi vey! MY ordered WS2000 was sitting on my doorstep when I came home today.
As I posted in the other thread (short version this time), if you received a confirmation # (i.e., your order went through, but was backordered), you can get the same price you ordered it for when they get their next shipment in. The rep said wait for the stock to be refilled, then call web customer service and provide your order number. They'll honor the price.
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