Hey All -
While some profess to have gained a high degree of customer loyalty, others say there is no such thing! Wondering? - Has anyone yet tried developing a "loyalty building program" for their engraving business? - a "promotional way" of generating (ensuring) greater repeat business? May be that consumers 'n companies don't require "engraved products" frequently enough for a "be-back" reward program? My question: other than basics (great service, your prices, etc.) do you do anything "promotionally" to reward individual customers who shop with you? - to gain, even "lock-in", their loyalty? Anybody remember trading stamps? - S&H Green Stamps 'n Gold Bond Stamps? (I used to sell stamp programs for the Gold Bond Stamp Co. years 'go - thus my continuing interest in loyalty building programs.) Would like to create a "be-back reward program" for my own business - wondering if you've got thoughts, ideas 'n advice for me, as might pertain to the engraving business? (could be I'm spinning my wheels? - let me know.)
Thanks.
Bill