WOW, that's all I can say, is WOW. I just got off the phone with Delta. No, not Delta tools (no CS there). No, not Delta Airlines (good luck there, too). Delta Faucets! We purchased a Delta sink faucet 6 1/2 years ago when we bought this house. It just had a fatal error. My plumber suggested calling them to "see what they could do"... Well, I've got a new one on its way. Pretty much no questions asked.

My inititial reaction when this one failed was "I knew I should have bought Kohler. I'm replacing it with Kohler. No more Delta." Well, with a company standing behind their products like that, they've kept me. Thanks Delta Faucets.