Last fall I bought a cabinet router bit set from Woodline at the Woodworking show here in Dallas. It has just set in the box and I have been using my little cheap rail and stile set from Milwaukee to practice with so I can get them set up right every time.
This weekend it was time to start working the Woodline set to put into play what I had learned from using the Milwaukee. Well try as I could, I could not get the stile bet to set up right, it was always a little high or the next time it was a little low and the slot was just to wide.
After a few attempts at it I started really looking at the bit to why I could not get it to set up. I took the bearing and slot cutter off and saw the problem, one of 3 carbide tips was higher then the others and made the slot cutter set at an angle on top of the profile.
I sent Woodline an email first thing Tuesday morning and by 10:00 I had one back. Wayne ask me to call him because he did not understand just what the problem was. I called him explained it to him, he said send it in and would take a look at it.
He received it this afternoon at 2:15 and I got an email at 2:30 stating a new set was on it way.
Now what more could you ask for?
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Originally Posted by Jim Summers
