This is good to know for those that have considered buying a used laser. The biggest problem, next to not getting paid in a timely manor is the lack of communication.

Just suggesting that Rob could have kept communications open and tried to work it out. When a company doesn't respond it gets frustrating, and if there are issues
about payment ever happening, you may want to be first in line for restitution
Yes, it's difficult in this economy esp. for small businesses, some do live recevables month to month, and just like themselves I am sure there is a "Trickle Down"
that some that owe them money haven't been on time so it magnifies a problem. I maybe wrong but if lines of communication and resolutions were kept open it
can make a difference in resolution and perception.