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Thread: Machine Cost in Canada or the U.S.A.

  1. #16
    1) Pricing, from most manufacturers, would be difficult to share accurately online (or anywhere else, for that matter) since pricing varies from one distributor/territory to the next.

    2) In my experience, you can negotiate a "pre-show" special with most distributors and, if there's a better deal AT the show, they'll honor it. Getting your order in before the show beats the potential show rush too. Especially if delivery time is important to you, that's a very good thing.

    3) Oddly enough, in my neck of the woods, I hear, more often than not, that Epilog is outperforming Trotec.

    4) By now, Ron, if you don't have that "ballpark pricing" you requested in the original post, I'd be shocked. Can't imagine not getting that info back from your local distributors almost immediately, upon request.
    Jeanette Brewer
    Engraving Concepts

  2. #17
    It's just basic sales techniques. If I post a price online and you compare it to another price online and you decide over $100, rather than over the features, then I, as a sales person, never got to tell you about what makes us a better value, even if we might cost more than our competitor. If I get you on the phone, or even an email, at least I can start to have that conversation.

    You have a much better chance of selling to someone you can talk to. Ever walked onto a car lot? They can't get out the door fast enough to try and help you. They want to start that relationship.
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  3. #18
    Well first off if I don't have a starting price your never ever gonna get the chance to talk to me. I think most people who are in the market for a high price machine like a laser there still gonna call after they have an idea of price. If I see 3 lasers all the same power and all the same size bed and 3 different price's I'm going to call and ask what makes your better or cost more what features and benefits to me and what I want to do make yours a better choice for me even tho it cost more.
    You brought up walking on to a car lot. Big money did you ever see a car on the lot with out a sticker price on it. I don't think so. Now you have a basic idea of what a basic unit will cost and go from there. Oh you want air tac on, you want pwr windows tac on you want blue instead of white . Well you get my point. If I went to a car dealer and saw no prices on the window off to the next dealer I go. Same with a laser. I could have bought a cheaper 60 watt laser from 3 or 4 other place's on the net . All of them had their price's listed and I looked at features, reviews and asked lots of questions the second time around, and decided this one I have was the best value for the money even tho it cost way more then a couple of the others I looked at. I think most people are smarter shoppers for high ticket item and don't let price dictate their purchase's. Just look in here and see the people that buy the Trotec's , epilogs and Universals if price was the only factor ya'll would have Chinese lasers

    Quote Originally Posted by Scott Shepherd View Post
    It's just basic sales techniques. If I post a price online and you compare it to another price online and you decide over $100, rather than over the features, then I, as a sales person, never got to tell you about what makes us a better value, even if we might cost more than our competitor. If I get you on the phone, or even an email, at least I can start to have that conversation.

    You have a much better chance of selling to someone you can talk to. Ever walked onto a car lot? They can't get out the door fast enough to try and help you. They want to start that relationship.
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  4. #19
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    Jeanette, the Trotec dealer has already gave me a call on Friday afternoon. To say that he will give me the show price, even if we do not go. That is a good sign... Lol..Nice to know that I have time on my side.

  5. #20
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    Bert I agree for the informed buyer upfront pricing is nice but all you have to do is pickup the phone and they will tell you prices. However Scott is right there is a lot more to the various lasers than just price that's why they don't post it. If you just sticker shopped and never considered a laser just because of its price you might really miss out on some features you'd need. Also how would you ever know the build quality or features on a laser if you never spoke to a salesman? The Trotec, universal, and epilog appear to be very similar on paper but in real life they are different, each with differences that one person might prefer over another. As for Chinese, that point is completely invalid. You say they all post and give prices upfront and specs but then you actually get the machine and surprise they didn't put in enough screws, or the bed is screwed up, or the lens are inferior, or you thought you were getting a 100 watt and it's really a 100 watt max tube, the list can go on and on with the Chinese lasers. They know many more ways to cut corners and costs than what they list in the specs. It's not 100% black and white like you are implying it is for us or Chinese lasers.
    Last edited by Keith Winter; 07-11-2015 at 3:14 PM.
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  6. #21
    Quote Originally Posted by Bert Kemp View Post
    You brought up walking on to a car lot. Big money did you ever see a car on the lot with out a sticker price on it. I don't think so.
    You'd be wrong, I've seen many cars without the pricing on the window over the years.

    They must be doing something right, this engraving forum keeps getting bigger and bigger and there's new Epilog's, Trotecs, Universals, etc, all being sold every day, so whatever they are doing must be working well for them.
    Lasers : Trotec Speedy 300 75W, Trotec Speedy 300 80W, Galvo Fiber Laser 20W
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    Real name Steve but that name was taken on the forum. Used Middle name. Call me Steve or Scott, doesn't matter.

  7. #22
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    what gets me is that one person may get one price from a dealer and the next person that goes there gets a different price for the same unit. If they were posted everyone would know what they are going to pay.

  8. #23
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    Haha Bert you DID say you'd call, but you also said you could compare options by looking at a window sticker, and you ALSO said you would not call. I also agreed with you on part of your post. I read your post...

    Quote Originally Posted by Bert Kemp View Post
    "Oh you want air tac on, you want pwr windows tac on you want blue instead of white If I went to a car dealer and saw no prices on the window off to the next dealer I go. Same with a laser. "
    But did you read mine? My point is all the options on lasers are not the same, even if they appear similar on paper. Most are very similar on US machines yes, but they also have differences you need a saleperson to explain or demo to you to fully understand.
    Last edited by Keith Winter; 07-11-2015 at 6:03 PM.
    Trotec Speedy 400 120w, Trotec Speedy 300 80w
    Thunderlaser Mars-130 with EFR 130w tube
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  9. #24
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    Quote Originally Posted by Jerome Stanek View Post
    what gets me is that one person may get one price from a dealer and the next person that goes there gets a different price for the same unit. If they were posted everyone would know what they are going to pay.
    Called America. Land of opportunity. Same with people who post the prices of their lasers, I bet there is some wiggle room. Same with China. If 10 of us priced china I bet they price would vary somewhat for each of us. I'm sure some of the folks on here with multiple Chinese machines would get a lot better price than you or I because they have a lot more experience and do more business with the companies over there, they also know what to ask for, and what not to ask for. Every company everywhere does this. Amazon does this in real time even on $3 markers and paper, try putting 5 things in your shopping cart, write down the prices, and check again in 3 days. I bet they are all different prices.
    Trotec Speedy 400 120w, Trotec Speedy 300 80w
    Thunderlaser Mars-130 with EFR 130w tube
    Signature Rotary Engravers (2)
    Epson F6070 Large Format Printer, Geo Knight Air Heat Presses (2)

  10. #25
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    Quote Originally Posted by Bert Kemp View Post
    Personally I would never buy anything that I can't research online price. If a company can't put a sticker price online to a product they sell then I consider them sleazy. There has to be a starting place to give a potential buyer an idea what he's looking at for price. Sure I understand if a products made in New York its going to cost more in California, but lots of companies post price's ( Staring At $ ) and then go from there. I can't see why laser companies are so secretive to potential buyers. Hey a Basic trotec starts at $$$$ and then Location add on s ECT go up. Is it so hard to do. I don't want to call or email a dozen companies answer a hundred questions from each then wait a week to get a price on a machine.All the Chinese companies and all the American companies selling imports list a basic price for their machines. Then its up to the buyer to to get his accessories and shipping and the negotiate a better price if he can. But the big 3 are like oooo we can't [post a price you have to call and answer questions before we can give you a price that's malarkey I know it, they know it and you know it.
    I agree with you 100%. Several months ago, I contacted a distributor of Epilog lasers around Nashville and asked for pricing over the phone. They said they couldn't do that (even though Epilog advertising said they would) but agreed to send me a quote in the mail after the interrogation session. The quote was complex and, I think, deliberately confusing to keep me from using it for comparison shopping. Their tactics discouraged me from buying an Epilog at any price. I would rather buy a Chinese machine from an up front company than deal with them.

    I don't buy cars on the dealership's terms either. I do my homework and determine what I think is a fair price for a vehicle ahead of time. I will ask the salesman to quote me the best price he can for a particular model on that particular day. I tell him that I don't negotiate and that I will either write him a check right then and there or I will drive away and buy elsewhere. Sometimes, I get a lower price than what I was expecting to pay. It is just hilarious when the salesman continues to try to negotiate with me while I am walking across the parking lot to leave. After doing that for several years, I have trained a few long term salesmen that I mean what I say.
    Last edited by Art Mann; 07-11-2015 at 6:56 PM.

  11. #26
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    hey could put MSRP on it to start with and price the extras also

  12. #27
    I have contacted all three of the major vendors over the past 4 years. One of them jacked the price up twice on successive calls. Another vendor never did give me a quote after seeing me at the show and me trying to follow up afterwards.
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  13. #28
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    Quote Originally Posted by Ernie Balch View Post
    I have contacted all three of the major vendors over the past 4 years. One of them jacked the price up twice on successive calls. Another vendor never did give me a quote after seeing me at the show and me trying to follow up afterwards.
    That's just bad business what they did to you Ernie. I don't blame you for walking away, I hate it when a salesperson is flaky on pricing. I bet if you contacted their supervisor they would make things right and that salesperson would be in hot water.
    Trotec Speedy 400 120w, Trotec Speedy 300 80w
    Thunderlaser Mars-130 with EFR 130w tube
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  14. #29
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    Ron

    Drop me an email. I think I can help you a bit on this one, having gone through it last year. I can also speak re the BC Trotec office etc & something re the show pricing up here & possibly how to make it work for you a bit better.

    Bob
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  15. #30
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    Quote Originally Posted by Keith Winter View Post
    That's just bad business what they did to you Ernie. I don't blame you for walking away, I hate it when a salesperson is flaky on pricing. I bet if you contacted their supervisor they would make things right and that salesperson would be in hot water.
    Should not need to do that. If a business is selling at certain mark up you'd think it would be the same for all buyers. Unless people can discuss pricing, what have you got? A lot of BS where you can't comparison shop with brochures and price lists up front. Those of us that are a little older can remember when buying a car was like trying to get a price on a laser. Has that market place changed??? Now you can compare features online and even purchase online. The dealerships get paid for the warranty work and the sales person gets a fixed commission, not some mysterious backroom deal where one buyer gets one price the next get another.
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